Privacy Policy

VCA-Online is part of the Phronesyss Group. This “Privacy Policy” discloses the processing of your personal data by the data controller:

Phronesyss bvba, with registered office at Hannekenshoek 15, 2200 Herentals, and registered with the Crossroads Bank for Enterprises under number VAT BE 0808.410.074.

This Privacy Policy provides the essential information regarding how your personal data is processed.

By providing your personal data on the website and by ticking the corresponding checkbox, you acknowledge that you have read this Privacy Policy and you explicitly agree to it, as well as to the processing of your data.

 

1. General

Phronesyss complies with the applicable “Law of December 8, 1992 on the protection of privacy with regard to the processing of personal data”, as amended by the Law of December 11, 1998, as well as the anti-spam provisions from Book XII of the Code of Economic Law on the “right of the electronic economy”.

Phronesyss also strives to comply with the European Regulation 2016/679 of April 27, 2016 concerning the protection of personal data (General Data Protection Regulation or GDPR).

 

2. Personal Data

2.1. Personal data you provide to us:

  • Category 1: without registration – your IP address

  • Category 2: upon newsletter or webinar registration – your email address, first name, and last name

  • Category 3: via cookies – tracking of website usage

  • Category 4: billing information when purchasing products or services from Phronesyss

  • Category 5: personal data when attending a course/training provided by Phronesyss

2.2. Phronesyss may collect your data (personal data) in different ways:

  • Through the use of cookies (see below)

  • When registering for the newsletter, requesting contact, downloading an e-book, registering for a webinar, using the website, or ordering a product or service from Phronesyss

2.3. The website also uses cookies that collect certain personal data. For cookie usage, see Article 9.

 

3. Purposes of Processing

3.1. General Purposes:

Phronesyss will only use the collected personal data for the following purposes:

  • Category 1: managing and improving the website and compiling quasi-anonymous statistics from which individual identities cannot be derived – based on Phronesyss’s legitimate interest in continually improving its website and services.

  • Category 2: sending you direct marketing, newsletters, etc. – based on your explicit, prior consent, which can be withdrawn at any time.

  • Category 3: improving the user experience – based on Phronesyss’s legitimate interest in enhancing its website.

  • Categories 4 and 5: delivery and billing of services you request – based on the performance of a contract.

You are not obliged to provide your personal data but understand that refusal may make it impossible to provide certain services.

 

3.2. Direct Marketing:

If you are already in our mailing list to receive marketing materials in paper and/or electronic form, Phronesyss may use your data to send marketing and other materials regarding its services.

You can withdraw this consent at any time, without justification and free of charge, by clicking the unsubscribe link included in every marketing email.

Phronesyss will not sell, rent, or make your personal data commercially available to third parties without your prior written consent.

 

3.3. Where We Process Data:

We and our external processors will process your identifiable personal data only within the EEA (European Economic Area).

We may transfer anonymized and/or aggregated data to organizations outside the EEA. In such cases, we will ensure there are adequate safeguards in place to protect your personal data and uphold all rights you may have under applicable law.

Example transfer:

  • Which? Mailchimp

  • Country outside EEA? USA

  • Legal mechanism? US–EU Privacy Shield

 

4. Duration of Processing

Personal data is stored and processed for the period necessary depending on the purposes of processing and the contractual relationship between you and Phronesyss.

 

5. Your Rights

You may exercise the following rights regarding your personal data upon simple request:

 

5.1. Right of access:

You have the right to access your personal data at any time, free of charge.

 

5.2. Right to correct, delete, and restrict:

You are free to disclose or withhold your personal data to Phronesyss. You also have the right to ask us to correct, complete, or delete your personal data.

 

5.3. Right to object:

You have the right to object to the processing of your personal data for serious and legitimate reasons or for direct marketing purposes.

 

5.4. Right to data portability:

You have the right to obtain your personal data in a structured format and/or transfer it to another data controller.

 

5.5. Right to withdraw consent:

If processing is based on your prior consent, you have the right to withdraw that consent at any time.

 

5.6. Exercising your rights:

You can exercise your rights by contacting us via email at info@vca-online.eu or by mail to Phronesyss. Additional identification may be requested.

 

5.7. Automated decision-making and profiling:

No profiling methods with negative automated impact on services are used in processing your personal data.

 

5.8. Right to file a complaint:

You can file a complaint with the Belgian Data Protection Authority:

Drukpersstraat 35, 1000 Brussels

Tel: +32 (0)2 274 48 00

Email: commission@privacycommission.be

 

6. Security and Confidentiality

We have implemented technical and organizational security measures to prevent the destruction, loss, falsification, alteration, unauthorized access, or accidental disclosure of collected personal data and any other unauthorized processing.

Phronesyss cannot be held liable for any direct or indirect damage resulting from the wrongful or unlawful use of personal data by a third party.

You must always follow security guidelines. You are solely responsible for the use of your computer, IP address, and identification data, and for keeping them confidential.

 

7. Access by Third Parties

To process your personal data, we may grant access to our employees.

We ensure a similar level of protection through contractual obligations imposed on our employees and appointees, in line with this Privacy Policy.

 

8. Links to Other Websites

Phronesyss is not responsible for the content of external websites linked from phronesys.eu, whether by administrators or visitors. Users are aware that privacy policies on other websites may differ from that of Phronesyss.

A link to a website does not imply explicit approval of its content, nor can the correctness of the content be permanently guaranteed.

 

9. Cookies

For information regarding the use of cookies, please refer to the cookie policy on our website.