Incident management software
With our incident management software, organisations with VCA, ISO and legal safety obligations can centrally register, investigate and follow up incidents, ensuring full traceability, corrective actions and compliance.
Effective incident management helps your organisation capture unsafe situations, near misses and accidents in a timely and structured way. With VCA-Online, employees and supervisors can report incidents directly from any workplace, ensuring fast response, accurate documentation and full traceability.
Reported incidents often reveal underlying risks in processes, activities or working conditions. With VCA-Online, incidents can be directly linked to your risk management software, ensuring that risk assessments are updated and preventive measures remain effective.
Monitor trends, identify root causes, define corrective actions and prevent recurrence — supporting compliance, improving safety performance and building a proactive prevention culture.
Incident reporting and documentation
Report unsafe situations, near misses and accidents effortlessly with a structured, digital workflow. Eliminate administrative burden and ensure every report contains the right information in a clear and consistent format.
- Fast and intuitive reporting Employees can report incidents in seconds — describe the situation, attach photos and link the report to locations, departments or projects.
- Structured and complete documentation All essential details are captured in a consistent format, ensuring complete, clear and consistent incident reports.
- Automatic notifications As soon as an incident is reported, supervisors, managers and HSE personnel are automatically notified so the right people can act immediately.
- Configurable categories and severity levels Define categories and subcategories to structure incident reports clearly and consistently across your organisation.
Root cause analysis and corrective actions
Turn incidents into real improvements with structured investigations, corrective actions and clear follow-up.
- Structured root cause analysis Work with proven investigation methods such as MOP/MUOP, fishbone diagrams and structured root cause analysis.
- Corrective and preventive actions Create actions directly from findings, assign responsibilities, set deadlines and verify effective completion.
- Automatic risk reassessment triggers Automatically re-evaluate linked risk assessments so your controls stay up to date and compliant.
- Lessons learned and toolbox talks Document lessons learned, plan toolbox talks and notify relevant teams with a ready-to-share investigation report.
Maintain full visibility of progress and prevent recurrence with a complete, audit-ready record of every incident investigation.
Dynamic safety performance dashboards
Monitor safety performance in real time with dashboards that transform incident data into clear, actionable insights for prevention and continuous improvement.
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Clear trends across locations and time periods
Analyse incidents by location, department, contractor or activity to identify patterns, emerging risks and recurring issues at an early stage. -
Key safety indicators and performance rates
Track incident totals, frequency and severity rates, and gain clear insight into how corrective actions influence safety performance over time. -
Visual reporting that replaces spreadsheets
Eliminate manual exports and outdated graphs. Share always up-to-date dashboards with teams and management to support informed decision-making.
