Incident management
Report unsafe situations, near misses and accidents instantly — and strengthen your organisation’s safety culture.
Effective incident management helps your organisation capture unsafe situations, near misses and accidents in a timely and structured way. With VCA-Online, employees and supervisors can report incidents directly from any workplace, ensuring fast response, accurate documentation and full traceability.
You can monitor trends, identify root causes, define corrective actions and prevent recurrence. Strengthen compliance, improve safety performance and support a proactive prevention culture with an integrated, digital approach to incident management.
Incident reporting and documentation
Eliminate the administrative burden of paper-based incident reports with our easy-to-use app. Employees can report an incident in seconds, describing the situation, adding images and linking the report to locations, departments or projects. All essential details are captured in a structured way, ensuring complete and consistent documentation.
As soon as an incident is submitted, all responsible persons — including supervisors, managers and your safety or HSE department — are automatically notified. This ensures that the right people receive the right information at the right time, enabling faster response and better follow-up.
Define categories and subcategories to structure your incident reports clearly. The workflow automatically adapts to the type and severity of the incident: from unsafe situations and near misses to recordable accidents. This way, you ensure consistent handling, meet all legal obligations and fulfil your standard requirements.
Root cause analysis and corrective actions
Determine immediate actions, perform root cause analysis and manage corrective actions with a structured, digital workflow. VCA-Online guides you through every investigation step and ensures that all required information is captured clearly and consistently.
The system automatically reminds you to re-evaluate linked risk assessments so they remain up to date and fully compliant with your standards and legal requirements. Define lessons learned, plan toolbox talks and notify all relevant parties with the automatically generated investigation report.
No more manual spreadsheets or outdated graphs. Monitor your safety performance in real time with dynamic dashboards: Heinrich’s pyramid, the safety pyramid, incident totals per month, frequency rates, severity rates and more — even across multiple sites.
